Once the console is off, press and hold the power button again.The power indicator will blink for a few moments before turning off. Turn off your console by holding the power button for three seconds.This is essentially scanning the drive and defragmenting it. Your next option is to consider rebuilding the PS4 database. Select the USB storage device to format and choose Format as Extended Storage.Go to Settings > Devices > USB Storage Devices.This is particularly common if you encounter error codes CE-30022-7 or CE-30006-9. Sometimes the error requires you to format the HDD again, to see if that resolves it.If it isn't working on another PS4 or on your PC, then it might be time to consider replacing it. Start by testing the external hard drive on another device, to identify whether or not it might have become corrupted.If the above solutions weren't successful, we need to start ruling out other issues. Read More: How To Fix The Blinking Blue Light On PS4 Other PS4 External Hard Drive fixes If you've tried these, and had no luck, there is more to do. These are two of the easiest and most common solutions to this issue. Restart your PS4 without the external hard drive connected.Our first suggested fix is a variation on the basic turn-it-off-and-on-again premise: Providing your HDD meets these criteria, here are our top tips. It needs a minimum of 250 GB and a maximum of 8TB capacity. And make sure you haven't connected a second external storage device, as your PS4 will only recognise one at a time.īefore doing anything, make sure your hard drive is actually compatible. We'll assume you've tried it in a different USB port, in case it's a port issue. There is a wide range of suggested solutions circulating online relating to the PS4 external hard drive not working. How to fix PS4 External Hard Drive Not Working But for now, here are our top tips, to try to fix your extended storage on your PlayStation. Of course, as the PS5 does have its own fair share of storage issues to, ranging from the PS5 cloud storage problem to the PS5 data transfer error. While the PS5 isn't perfect, with the PS5 frozen console and PS5 Rest Mode issues being pretty huge issues for the next-gen console, it does have some advantages over the PS4 - mainly, storage. This is especially true if you've been using it to save all your game progress, and suddenly find yourself faced with the prospect of being forced to start from scratch all over again. If you find your PS4 external hard drive not working or recognised by your console, it's undoubtedly a cause for concern.
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